Terms and Conditions

General

Every effort is made to ensure the accuracy of all products described on this site but minor variations in manufacture are possible. These variations are not intended to lessen the described performance of the product in anyway. The purchaser shall be entitled to return the product for a full refund if Airfield Publications agrees that performance is not in accordance with that specified in the shop. Airfield Publications shall not be obligated to supply any item contained on the site until Airfield Publications clears the payment provided.

Orders

Orders can be accepted on-line through the site or by post with valid payment (see payment terms below). Every effort will be made to dispatch orders within 5 working days or sooner but please allow up to 30 days maximum unless otherwise agreed.

No responsibility can be accepted for failure to meet a delivery date. There may be periods when the site is closed to orders for example during holiday periods; these periods will be advertised on the site in advance. Orders may be cancelled within 7 working days following the day of receipt (unless the law permits otherwise), unwanted goods must be returned in their original packaging carriage paid for a full refund.

All Destinations: A delivery charge applies to all orders; please refer to the ‘Carriage Costs’ page for full details. For destinations outside of the UK, please enquire for a quotation.

Prices

Prices can be displayed in a number of currencies for information purposes only, orders will be charged in either sterling or $ US Dollars. Our goods are VAT (Value Added Tax) free for any order placed for delivery within the EC.

Payment

Payment is with order, no credit terms are available. Please note a £5.00 minimum order value applies.

Internet:  Orders placed on-line are sent to Airfield Publications via an encrypted system SSL to safeguard the purchaser’s personal details. For further information relating to site security, please contact us.

We regret that telephone / Fax orders are not possible but we are happy to respond to queries by telephone.

You are welcome to leave a telephone message if we are unable to take your call personally.

Post:  Orders by post must include a cheque for the full amount made payable to ‘Airfield Publications’.

Credit / debit cards will not be charged until goods are available for dispatch.Cheques will be banked upon receipt to allow time for clearance prior to dispatch of order.

Any refunds due will be in accordance with the original payment method.

Country of Origin

Items supplied by Airfield Publications originate from within the European Community.

Warranty / Liability

Valid claims under our warranty will at the discretion of Airfield Publications be refunded, repaired or replaced. Products shall not be returned without a returns number obtainable from Airfield Publications and proof of purchase (typically invoice number). The purchaser shall ensure that any returned goods are suitably packaged and carriage paid and include any associated parts.

Copyright

Airfield Publications owns the copyright of all the material that it sells.

Airfield Publications own full copyright in respect of this on-line shop. No copying in any form in part or whole of the shop is permissible unless otherwise granted in writing by Airfield Publications.

Your Rights

Your statutory rights are not affected.

Complaints

Our aim is to provide excellent customer service, if you are not satisfied in the service provided, please contact us by post with full details to Airfield Publications, 18 Ridgeway, Wargrave, Reading RG10 8AS , England or by Email to Aldon

We will endeavour to respond to all complaints within five working days.

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